Returns & Exchanges

At Planters, we want your home to flourish, which is why we offer a 30-day return policy for any unused items in their original packaging. Whether the style isn't right or you've changed your mind, we are committed to making the return process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal to enter your order number and email address to start the return process.

• 2.
  Print Your Label

  Once approved, download and print the prepaid return shipping label provided via email and securely attach it to your package.

• 3.
  Pack and Ship

  Place the items in their original box with all protective padding to prevent breakage, then drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.